The first pop up is for installers that may not be keeping the Clockit calendars up to date, or it may be a dummy account that you have set up for a wage worker. When the installer is selected in the slot selector you will see a blue pop up advising that you need to call the installer to confirm the slots are available. This will avoid any confusion for new staff using Clockit. Any non active Clockit installers will also have a phone as there profile picture.

The second pop up is for active installers that have specifically requested that you contact them before you confirm the job. We have advised the installers to use at their own peril, however the installers may want to use this for new retailers that don't know their capabilities or while they are getting confident with the system.