Clockit Support

Can't find a particular job? Find out how here...

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Want to know the easiest way to see that a job has been completed?

Job completed?

Pencil in a job without confirming it with the installer.

Pending Job

There are lots of options for keeping your customer in the loop, but what do the notifications say?

Customer Notifications

Add new staff members quickly to your Clockit account

Add A Staff Member

If you need to remove or reinstate a staff members access to Clockit, follow the instructions here.

Deleting or Reinstating a Staff Member

If you have staff or installers that have lost their password, heres how you can easily change it.

Change password for staff and installers

How to add dashboard permissions

A quick guide on how to assign staff as measurers in Clockit.

How to add measure permissions to staff

Edit Job Slots

A quick guide on how to start connecting with installers

Connecting with installers

We all love a day off, but how do you make sure you're not booking installers in on public holidays?

Public Holidays

What is a Private/Basic Installer account? How do I create one? Find out here...

Private/Basic Installer Account

Virtual Installer

Need to send a few installers to the same job? Here's how to do it easily.

Duplicate Jobs

The small steps needed for a retailer to use the Invoice Now function

Invoice now setup

Schedule your Measures just like your installs.

Measure Calendar

Book out time on the measure calendar when you're not available.

Measure Unavailabilty

Measure Calendar getting too busy for you?

Filter - Measure Calendar

Calendar Widget

Custom Colours

Scheduled Text Messages

Board view overview

A small update to how customer notifications work.

Changes to notifications

Pop ups and what they mean

A quick overview on how Short Notice works.

Short Notice - Retail Overview

Automagically email your customers pre & post install.

Follow up?

Want to say something different? Now you can!

Custom Text & Email Notifications

A great way to keep staff members in the loop about specific jobs.

Additional Staff Notifications

Only want to see a specific installer or staff members jobs? No problem!

Calendar Filters

Only see the installers and jobs relevant to your store/branch.

Display by Branch

Scott Harvey

Jonathan Wall

Heidi Chandler

A great resource for new retail staff to learn about Clockit.

Retailer

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

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