Clockit Support

Can't find a particular job? Find out how here...

Search

Want to know the easiest way to see that a job has been completed?

Job completed?

Pencil in a job without confirming it with the installer.

Pending Job

There are lots of options for keeping your customer in the loop, but what do the notifications say?

Customer Notifications

Add new staff members quickly to your Clockit account

Add A Staff Member

If you need to remove or reinstate a staff members access to Clockit, follow the instructions here.

Deleting or Reinstating a Staff Member

If you have staff or installers that have lost their password, heres how you can easily change it.

Change password for staff and installers

How to add dashboard permissions

A quick guide on how to assign staff as measurers in Clockit.

How to add measure permissions to staff

Edit Job Slots

A quick guide on how to start connecting with installers

Connecting with installers

We all love a day off, but how do you make sure you're not booking installers in on public holidays?

Public Holidays

What is a Private/Basic Installer account? How do I create one? Find out here...

Private/Basic Installer Account

Virtual Installer

Need to send a few installers to the same job? Here's how to do it easily.

Duplicate Jobs

The small steps needed for a retailer to use the Invoice Now function

Invoice now setup

Schedule your Measures just like your installs.

Measure Calendar

Book out time on the measure calendar when you're not available.

Measure Unavailabilty

Measure Calendar getting too busy for you?

Filter - Measure Calendar

Calendar Widget

Custom Colours

Scheduled Text Messages

Board view overview

A small update to how customer notifications work.

Changes to notifications

Pop ups and what they mean

A quick overview on how Short Notice works.

Short Notice - Retail Overview

Automagically email your customers pre & post install.

Follow up?

Want to say something different? Now you can!

Custom Text & Email Notifications

A great way to keep staff members in the loop about specific jobs.

Additional Staff Notifications

Only want to see a specific installer or staff members jobs? No problem!

Calendar Filters

Scott Harvey

Jonathan Wall

Heidi Chandler

A great resource for new retail staff to learn about Clockit.

Retailer

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you